Return policy on photographic prints purchased through Art Equidae's print lab:
Art Equidae is committed to quality products, and your satisfaction is guaranteed.
Art Equidae's print labs are renowned for colour accuracy, print quality and consistency.
If however, you are unhappy with your prints, Art Equidae will reprint or refund your order, whichever you prefer. Simply send an email to Art Equidae within 15 days of receiving your order and specify the reason for your return.
*Note: If you have completed your purchase using a different currency than US dollars, the refund amount may not exactly match the purchase price due to fluctations in the exchange rate.
Return policy on fine art prints:
If you're not happy with a purchase that you made, for any reason, you can return it within 30 days of the order date. You will be issued a full refund for the entire purchase price. Please note that Art Equidae does not reimburse the outgoing or return shipping charges.
Return policy on original artwork:
All sales on original paintings, drawings, sculptures, or other artwork, are final and non-refundable.